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If You’re Still Sending Return Receipts for Email, Help Is On the Way

October 17, 2013 by JakeWengroff Leave a Comment

Enterprise Social Platform Provider NewsGator Continues To Innovate Imagine a way to view who has received, opened, and viewed your (internal, company) emails, all in one view.  Well, NewsGator has -- only it isn't with email, but with messaging. Here is what you might see if you are now using their revamped Internal Communications Solution: If it looks like the Insights for a Facebook Page (sorry, you'd have to know what it's like to be an Administrator or Manager of a Facebook Page … [Read more...]

Filed Under: Communities, Enterprise, Social Analytics, Social Business, Social Engagement, Social Infrastructure Tagged With: collaboration, enterprise, enterprise social, enterprise social business, internal, internal communications, NewsGator, productivity

If HootSuite and Yammer Got Married

March 12, 2013 by JakeWengroff Leave a Comment

There is a category of enterprise social software which is emerging which doesn't know what to call itself yet.  But if engagement platform HootSuite and enterprise social platform Yammer got married, this would be it. Basically, the software encourages any employee to engage in social media activity outside the four walls of a company, and tracks which content -- and which employee -- has been influential and responsible for the intended engagement (prospects, leads, job candidates, … [Read more...]

Filed Under: Enterprise, Marketing, Social Business, Social CRM, Social Infrastructure, Social Media, Social Sales Tagged With: employee social media, enterprise, enterprise social, enterprise social business, HootSuite, social media guidelines, Yammer

IBM Develops an Enterprise Twitter Solution, But Will Anyone Buy It?

January 29, 2013 by JakeWengroff Leave a Comment

For those employees who tweet during the workday, wouldn't it be great to have a platform which allowed you to view all of the tweets and activity from all of your coworkers -- without the noise and clutter of the rest of Twitter? For most companies, large and small, that want to collect or keep track of employee activity on Twitter, the social media manager usually creates a List on Twitter.  This is problematic primarily because all of the adding and removing of employees needs to be done … [Read more...]

Filed Under: Social Business, Social Media Tagged With: collaboration, enterprise, HootSuite, social, social media, social media monitoring, Twitter, Twitter List Management

From Liking to Leading: IBM Lotusphere Is Now Connect

January 28, 2013 by JakeWengroff Leave a Comment

Whew, finally a break from the 2-hour morning General Session, featuring not only the VP and the General Manager of IBM's Social Business division, but also a performance from 1980s pop group They Might Be Giants and a speech by actor-director-producer Joseph Gordon-Levitt (for those of you unfamiliar, he was in Lincoln and 50/50, among others). Perhaps what's most telling about this year's event is the name change:  Lotusphere is now Connect. While IBM is normally never referenced in … [Read more...]

Filed Under: Marketing, Social Business, Social CRM Tagged With: collaboration, enterprise, IBM, IBM Connect, Lotusphere, social, social business

Yammer on the ‘Consumerization’ of IT

November 15, 2012 by JakeWengroff Leave a Comment

Last month's Twitterchat on the consumerization of IT, moderated by enterprise social platform provider Yammer, turned out to be a vibrant, spirited discussion on the shifting roles, responsibilities and expectations of today's corporate IT departments -- and the employees that rely on them. [And I'm sure that this topic was further explored at Yammer's first-ever annual customer conference YamJam, held in San Francisco October 28-30, which I unfortunately could not attend.] Via the … [Read more...]

Filed Under: Social Business Tagged With: consumerization of IT, enterprise, social, social business, Yammer

Google Enters the Social Enterprise with Public Debut of Google+ For Businesses

August 29, 2012 by JakeWengroff Leave a Comment

Hate it or love it, Google+ launched June 2011, and some consider it a strange anomaly in the social networking space.  Though cheered and supported -- unlike its previous social/collaboration products like Google Wave and Google Buzz -- Google+ has yet to reach the audience sizes of Facebook, Twitter and LinkedIn. However, today's Google Enterprise blogpost and subsequent TechCrunch story reveal that Google may be finding another fit -- and revenue model -- for the fledgling social network:  … [Read more...]

Filed Under: Social Business, Social Media Tagged With: enterprise, Google, GooglePlus, Microsoft, Skype, social, social business, social media, Yammer

Do You Really Need a Social Media Risk Management Program?

July 18, 2012 by JakeWengroff Leave a Comment

This tweet today from Jeremiah Owyang of Altimeter Group   Report: Build a Safe Social Business Program by Guarding the Gates trib.al/GDE05ZWeekend Reading — Jeremiah Owyang (@jowyang) August 11, 2012   alerted me to a new report from Altimeter Group on social media risk management -- an idea which I expect is intended to pique the interest of social media naysayers. Much of the findings should come as no surprise to any social media or social business practitioner.  … [Read more...]

Filed Under: Marketing, Social Business, Social Media Tagged With: enterprise, social, social business

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